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Finance Department

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Q: How can I pay my utility bill?

Answer:

          There are several options for payment of your utility bill:

  • AUTOMATIC BANK DRAFT Payment is deducted from your bank account on the due date stated on your bill. Complete and return authorization form. (Please allow 6-8 weeks to set up).

 

  • ON-LINE BILL PAY The City of Lathrop website to view your account information and pay your monthly bill on-line using Visa, MasterCard, or American Express credit cards.  Payments received after business hours on the last day of the month will not be processed until the following business day.  All accounts paid after business hours on the due date will be subject to penalty charges.  (Please note that when bills are paid through your bank’s on-line service, your bank may deduct the money out of your account right away. A check is then issued and mailed to the City of Lathrop for payment on your account.  We do not receive the funds electronically.  Please allow 5-10 business days for the City of Lathrop to receive the payment by mail.)

 

  • MAIL Payments can be mailed to Lathrop City Hall, 390 Towne Centre Drive, Lathrop, CA 95330, Attn:  Finance Department.  We accept check, money order, cashier’s checks, Visa, MasterCard, American Express, and Discover credit cards. Please include your City of Lathrop account number with your payment and mail 5-7 business days before the due date.

 

  • IN PERSON Paid at the counter in the Finance Department inside Lathrop City Hall.  We accept cash, check, money orders, cashier’s checks, debit cards, Discover, Visa, MasterCard, or American Express credit cards.

 

  • NIGHT DROP BOX For your convenience a night drop box is available outside of the Lathrop City Hall doors.  Place your check, cashier’s check, or money order in an envelope clearly labeled with your name and account number. We also accept Visa, MasterCard, American Express, and Discover credit cards. Please DO NOT place cash in the night drop box.  Payments must be dropped off prior to 8:00 a.m. on the due date shown on the bill in order to be processed and posted to the account the same business day.

 

  • OVER THE PHONE We accept Visa, MasterCard, American Express, and Discover credit card payments over the phone.  Please have your credit card ready when you call.  Phone payments will only be accepted from the customer whose name appears on the account and identification on file will be verified.
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