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Ticket Comment

This ticket has been assigned to a Community Service Officer to initiate a call for service.”

Ticket Comment

I am wondering the outcome of this situation and also I would like to have a home visit from CSO MRobinson in regards to the matter

Ticket Comment

I am wondering the outcome of this situation and also I would like to have a home visit from CSO MRobinson in regards to the matter

Ticket Comment

We appreciate you taking the time to report your concern regarding the traffic light timing. The request has been resolved. If you don't believe that it is resolved, please reach out to the Public Works Department at (209) 941-7430, or simply reply back to this message.

Thank you,

Maria Lamas, Public Works Department

Ticket Comment

Requestor was contacted via email and also left a voice mail. Their question was answered regarding canopies, which are only allowed if accompanying a shelter reservation. They were also encouraged to call 209.941.7370 if they have any further questions. 

Ticket Comment

Staff contacted requestor vie email and phone call. Through conversation it was determined the tree is located on homeowner property and therefore staff is unable to assist with the tree trimming request. Requestor stated they had already downloaded the Lathrop CARES app. It was recommended the requestor submit the request into the app which will then direct the request to the correct department which will be able to assist with the tree on homeowner property. 

Ticket Comment

Good morning,

Thank you for reporting the traffic signal located on Harlan Rd /Lathrop Rd.

The Engineering Division has been notified and will look into your concern.

Meanwhile, I would like to invite you to download Lathrop Cares from your app store. The app is a quick and convenient way for you to report concerns and attach photos; the exact location will also be reported which will make it easier to locate the problem area.
You will also receive notifications any time there is a change or status update.

Ticket Comment

Good morning,

Thank you for reporting the cracks and imperfections in the road. The Streets Division has been notified and someone will be out to inspect the area.

Meanwhile, I would like to invite you to download Lathrop Cares from your app store. The app is a quick and convenient way for you to report concerns and attach photos; the exact location will also be reported which will make it easier to locate the problem area.
You will also receive notifications any time there is a change or status update.

Ticket Comment

Resident has been emailed asking for location information so we can determine if the tree(s) in question are City-owned and maintained trees or if they are the responsibility of the homeowner.

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