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Have not responded to reporting party just yet. Forwarded copy of email and a complaint form to Danelle, she may be the one to respond to the reporting party.

Contacted reporting party to inform their concern has been received and will be addressed.

Forwarde complaint form to Danelle.

Reported streetlight to Bear case No 00032145, created WO 2019-260.

Reached out to resident to let them know the light has been repaired and to let me know if they have questions or concerns.

Reached out to resident and provided them with Republic Services website and phone number.

Reached out to resident to let him know that this will be repaired. Also reported to Bear, case number and work order created.

Reported lights on Bear Portal, and created work orders.

Reached out to resident and let them know that these have been reported and will be repaired. Also to let me know if they have any questions.

Danelle responded back to this concerned resident. Confirmed there is an active case for this address.