Finance

Please forward this email to Hailey Emery, in Information Systems Department. I am looking to confirm what email address this comes to you from. Thank you in advance for your help. 

Hi , my name is Wendy Willis trying to pay my water bill but my account is locked due to trying to many passwords. Please help. 

I have moved from my previous address on June 30th 2022 and still getting water services bills for the account number: 01717-003 for address: 18107 silver springs way lathrop ca . Please  discontinue my account (I have requested discontinuation previously) and make necessary adjustment to the bill. Thank you.

Adnan Malik

The online bill pay has not been working for the past 2 weeks.

If I change my landscaping to an artificial grass and no water usage, is any incentive by the city to help me out to pay. I am retired on a budget.