Finance

Subject Mailing List: 

Need to update our mailing address

Hello

Not sure which department could help us out.  We wanted to make sure that the City has our correct address on file.  It seems that some of the invoices that have been sent to us are still going to our old address.  Any invoices should be mailed or emailed to:

Tri Pointe Homes, Inc.

PO Box 57088

Irvine, CA 92619

949.438.6190

Water Bill

Hello just wanted to find out how can I obtain copies of the past bills (water bills). Is there a way to access past bills online, if so what's the link?

Let me know thanks

Oscar A. Benavides

email: apokalis@gmail.com

Cell phone: 209-271-2250

Ticket Comment

Contacted customer and emailed her form

Auto-pay


Please help, I was told I can try to input my account online to enable auto-pay.  Either I'm lost or not really understanding the entire system.  But upon speaking with Sonia, thought this is the way to go. Please enlighten me, as I really want to resume having to pay my bill automatically but I'm unable to navigate through this.  Thanks.

Ticket Comment

Contacted resident-left a voicemail to contact me.

Online account

I would like to reset my login info because it has been a long time and I forgot my login. I tried to create a new account using my full name, Dwight Phillip Stanley McElyea with my email, stan.mcelyea@yahoo.com. It said it couldn't varify my info.

Ticket Comment

Contacted customer via email . 

Business License Name Change 07/08/2020

Hello,

I called in just now looking to change the business name on my current license and was directed to the website to contact the Finance department. The FAQ states to "notify the Finance Department in writing of a business name change." My current business name is "CREATION" and I would like to changed to "CRTN". 

Thank you

Ticket Comment

Left a voicemail for customer on 6/18/20 to contact us to discuss water usage.

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