Finance

Subject Mailing List: 
web_fin@ci.lathrop.ca.us

Account locked

My account is locked ive been trying to pay the bill and i cant. Ive called several time and nobody picks up. Can you please unlock my account

Ticket Comment

Spoke to Ashley and gave her information needed.

Start new service

Hi. I am moving to 935 Osprey Drive this week and need to set up services. My number is 209-604-6131

Ticket Comment

Joel confirmed that the water meter is working fine. There is no leak on the residents side, nor on the city's side.

Spoke with resident. 

Confirmed with Finance prior to closing out ticket.

Ticket Comment

Duplicate. Closing ticket.

Ticket Comment

Called resident to obtain address. Joel will go out to inspect meter once we have residents response.

Water meter

Can someone come check my water meter to make sure it's not broken? Sept 2020 my usage was 2 units, Sept 2021 it shows 38 units! If anything, our usage been less this year.

Water meter

Can someone come check my water meter to make sure it's not broken? Sept 2020 my usage was 2 units, Sept 2021 it shows 38 units! If anything, our usage been less this year.

Ticket Comment

Note from Lea regarding reporting party:

" HI Maria, I spoke with Midge and I will update their water accounts. She said those are the only address that need to be updated at this time."

Closed Ticket on behalf of Finance Department.

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